I don't usually do this sort of thing, but I am so disgusted that I feel I must do something.

One of your featured guide services has mistreated my husband and I so badly that I feel I must warn others not to patronize their services. My husband and I were supposed to join Alberta Bound's Chris Gerritse last June for a day long trip on the Bow River. We were very excited about the trip and send Mr. Gerritse a deposit for half the amount. Once in Canada we learned the water was too high to take our trip. Mr. Gerritse promised us a full refund within a month. We have yet to receive the refund.

After months of our long distance calls to Mr. Gerritse, and his promises to send us our refund we have nothing. He has given us every excuse under the sun, from a car in need of repair to a slow fishing season. We are patient people, but this is ridiculous. Everyone has to pay their bills, including us, and it is not our responsibility to make sure Mr. Gerritse manages his money, or fixes his car. In mid-October we contacted Mr. Gerritse for the last time, and again he promised a check within two weeks. I'm sure you can guess that we have received no check.

I am fed up, and want other potential patrons, and especially the fly fishing community in southern Alberta, to know how Mr. Gerritse has treated us Our trip to Alberta was fabulous, and we hate that Mr. Gerritse has caused the single blemish on our memories.